bm77 Terms and Conditions

1. Definitions and Interpretation

Section 1

The following words and terms used in these Terms and Conditions shall have the meanings described below:

• "Platform" or "Website" refers to the website https://bm77.lat operated by bm77 and all services associated with it.
• "User" or "Player" refers to any person registered on the platform who operates an active account.
• "Bonus" refers to any free credits, free spins or promotional benefits granted to players by bm77.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before bonus funds can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process.
• "Funds" refers to money deposited into the user's account.

2. Account Registration

Section 2

2.1 Eligibility to Register

To open an account on the bm77 platform, the following conditions must be met:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You must confirm that you are opening the account in your own name and for your own use.
• Each individual may operate only one account.

2.2 Accuracy of Information

All information provided at the time of registration must be true, accurate and complete. If false information is provided, bm77 reserves the right to cancel the account and confiscate deposited funds. It is each user's responsibility to notify the support team immediately if any information changes.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. bm77 will not be liable for any loss resulting from someone using your account without your permission. If you suspect unauthorized access, notify us immediately via live chat.

3. Age Verification and Identity Confirmation

Section 3

bm77 follows a strict age verification policy. At any stage of account creation or before a withdrawal, we may request to verify your identity. This process may require one or more of the following documents:

• Clear photos of both sides of your National Identity Card (NID).
• A photo of the data page of your passport.
• A recent bank statement or utility bill (for address verification).
• Proof of mobile banking account ownership.

Withdrawal processing may be put on hold until KYC verification is complete. All documents provided will be kept secure in accordance with the privacy policy.

4. Deposits and Withdrawals

Section 4

4.1 Deposit Terms

To deposit funds at bm77, you may use the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳100 (for each method). Deposited funds are generally credited to the account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal processing typically takes between 30 minutes and 3 hours. The following conditions apply at the time of withdrawal:

• Withdrawals can only be made to the same payment account from which the deposit was made.
• If account verification is not complete, withdrawal processing may be delayed.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.
• In cases of suspicious activity, bm77 reserves the right to temporarily suspend any withdrawal.

4.3 Transaction Errors

If funds are incorrectly added to your account due to a technical error, it is your responsibility to notify us immediately. Any incorrectly credited funds that have been spent will be recovered at a later time.

5. Bonuses and Promotions

Section 5

5.1 Welcome Bonus

New players will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, the combined total of the bonus and deposit must be wagered 25 times (wagering requirement 25x).

5.2 General Bonus Terms

• Each bonus has its own validity period; if not used within the specified time, the bonus will be cancelled.
• A user may not claim the same bonus more than once.
• Specific game restrictions may apply when wagering with a bonus.
• bm77 reserves the right to change, cancel or suspend any promotion.
• If evidence of bonus abuse is found, the bonus may be cancelled and the account suspended.

5.3 VIP Program

The bm77 VIP program has three levels: Bronze, Silver and Gold. Each level includes a weekly cashback benefit — up to 0.3% at Bronze, up to 0.5% at Silver and up to 0.8% at Gold. Higher levels can be reached through consistent activity.

6. Fair Play and Security

Section 6

bm77 is committed to ensuring a safe and reliable gaming environment. Our platform uses SSL encryption to keep all your information and transactions secure. We use software from accredited game providers to ensure fair play.

Our game providers include Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming and Ezugi. All games from these providers are audited by third parties and powered by Random Number Generator (RNG) technology.

7. Prohibited Activities

Section 7

The following activities are strictly prohibited and may result in account cancellation and forfeiture of funds if they occur:

• Creating multiple accounts or operating another person's account.
• Colluding or forming syndicates for the purpose of obtaining bonuses.
• Using automated software, bots or any other automated method.
• Exploiting any technical error or vulnerability in the platform.
• Using the platform for money laundering or illegal fund transfers.
• Using a false identity, incorrect name or another person's payment method.
• Attempting to hack any system of the platform.

8. Account Suspension

Section 8

8.1 Suspension by bm77

In the following circumstances, bm77 may temporarily or permanently suspend an account at any time without giving a reason:

• If these Terms and Conditions are violated.
• Failure to provide documents required for identity verification.
• If evidence of suspicious or fraudulent activity is found.
• For legal or regulatory reasons.

8.2 Account Closure by User

If you wish to close your account yourself, please submit a request via our live chat or email. You may withdraw any remaining funds before the account is closed (subject to wagering requirements being met).

9. Limitation of Liability

Section 9

bm77 accepts no liability in the following cases:

• If a game session is interrupted due to internet disconnection or technical issues.
• If a transaction is delayed due to issues with a third-party payment provider.
• If a user's account password or access details fall into the hands of a third party.
• Financial loss or gambling addiction resulting from a user's own decisions.

Under no circumstances will bm77's total liability extend beyond the value of the transaction in question.

10. Privacy

Section 10

We are committed to protecting your personal information. Our detailed policy on data collection, use and protection can be found on our Privacy Policy page. By accepting these Terms and Conditions, you also accept the Privacy Policy.

We never sell your information to third parties. However, information may be provided to competent authorities when required for legal or regulatory reasons.

11. Responsible Gaming

Section 11

bm77 is firmly committed to responsible gaming. We believe that gaming is a form of entertainment — it should not be seen as a source of income.

• Do not bet beyond your means.
• Set a daily budget and stick to that limit.
• Keep your gaming time limited.
• Avoid the tendency to increase bets in order to recover losses.
• If you notice signs of addiction, seek help immediately.

To learn more about responsible gaming tools and self-exclusion features, visit our Responsible Gaming page or contact us via live chat.

12. Terms Changes

Section 12

bm77 reserves the right to change, modify, or amend these terms and conditions at any time. If there are any significant changes, we will post a notice on the website or inform you via your registered email.

Continued use of the platform after any changes will be considered as your acceptance of the revised terms. Therefore, it is recommended that you visit this page regularly. The "Last Updated" date is shown at the top of this document.

13. Contact

Section 13

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

Our support team is always ready to help resolve your issues. For more information, visit our FAQ page or visit the About Us page.